Ever seen a coaching session go longer than it should? Whether with peak performers, or those learning the ropes…taking too much time holds clients AND coaches back.
This sickness of wasting time is everywhere. I see so many coaches waste hours on sessions, where in reality, they only needed 20 minutes.
This hurts clients by increasing the time required to get them their desired result. It hurts your business because you have fewer hours left to serve others (who need your help).
The culprit of this waste is often small talk, tangents and basic non-essentials. If you take a hard look at your coaching process, you’ll likely find all the good stuff is contained in just 15-minutes of flow.
Thousands of coaches across multiple industries have transformed their lives working with my methods. In doing so, I’ve refined my framework for coaching peak performers to their desired results.
Taking the perspectives of multiple experts, I’ve boiled their methods down to the very best components. Combined with years of field-testing, I truly believe this is the fastest way to create change, value, and impact for your clients.
Here’s the exact coaching process I now implement with my team of coaches. Let’s dive in…
1. BEGIN WITH A WIN
You have to start on a good note because it primes the brain to be in a resourceful state. This holds true for peak performers as much as beginners just starting.
When we give attention to what went well (a win), we empower our clients. In a positive state, with our help, they’ll face their next challenges more effectively.
What are the wins from my client’s week?
What have they accomplished since our last session?
Is there anything they can be proud or happy about?
These wins for your client could be:
A family gathering which went well
A new logo designed
A new partnership
A new record
Anything they recognize as a positive experience will work. It doesn’t matter if it feels “big” or “small.” Giving attention to what’s good will appropriately set the stage for success.
2. OPPORTUNITIES AND CHALLENGES
A coach’s primary job is clarity. You have to dig deep and identify what challenges (meaning immediate problems) your client is facing.
We want to know what’s stopping them right now, in this moment.
You can ask them directly…and you could immediately hit gold. Often though, you’ll have to tease out their problems at a deeper level.
That said, this is simply the place where we address what’s urgent. With challenges, we’re dialing into what needs to be handled right now, in order of priority.
Once we’ve taken the time to identify their sticking points, we then address opportunities. Opportunities are anything which allows potential rapid movement towards their goal. This sounds deceptively simple, but it’s how most goal achievement gets done.
Contrary to popular belief (and behavior); most important items done to attain goals don’t show up as notifications…or emails to respond to.
The important items are addressed through our own personal initiation towards the goal.
Don’t sweat the small stuff or the distractions.
Get ’em clear, get ’em clear.
Next, we work out what needs to be done to solve the challenges. We’re also looking at ways to take advantage of the identified opportunities.
Our prescriptions can be offering a resource, challenging and changing client beliefs, or even brainstorming possible solutions and choosing the appropriate one…
This gives the client a forward-looking focus so they know exactly what to do next.
Some peak performers may hold tightly to preconceived notions or ironclad beliefs. But if you’re working with the right type of client and have established authority; they’ll be open to your prescription.
Done right, you’ll have painted a clear picture on what they need to know to accomplish their goals.
As the call wraps up, action items MUST immediately get going. As you know, it’s not just about providing the information. Invested coaches ensure their students are positioned to act on what’s given.
To help a client act NOW, ask questions like:
“What needs to happen next?”
“What’s the next most important action item to move the ball forward?”
After they’ve answered, I personally give no more than 3 action items.
These action items become commitments.
With ongoing clients, before diving deep into a call, I review with them what was completed from the previous week. This ensures accountability is present.
Done right, the client knows exactly what they’re responsible for finishing before the next call. They are intimately aware of how these actions are tied to achieving the goals they want to achieve.
Whether you do regular check-ins or even group calls with a large number of clients, this coaching framework stays the same.
WHERE TO GO FROM HERE
You now have every step of my simplest, yet ultimatest coaching process (ultimatest is totally a word). With all the pieces that come with coaching clients effectively, the next part that stops coaches in their tracks is closing clients consistently.
It’s why I created the Ultimate Sales Script for Coaches, and you can download it for free here.
My mission is to create a world where everyone has exactly what they want. Whether it’s a plate sushi (my favorite), or to help the world become a better place (my mission).
If you want to be part of that, simply check out my free Ultimate Sales Script for Coaches above. You’ll have yet another tool in your arsenal to do good.
Let’s get those GAINZ!!!